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The 12 pillars of participation


The participation of those affected is the decisive factor for success in the participation process.

Customers, employees, shareholders, financiers, politicians and the public are considered as differently “affected parties” in 12 participation fields:
  • Voluntariness
  • Personal interest
  • Multiple options
  • Openness to results
  • Guidance
  • Purpose
  • Consequences
  • Consensus
  • Group intelligence
  • Neuronal group size
  • Resposibility
  • World improvement

The more comprehensive, intensive and in-depth a participation process is planned, the more likely it is to fail.

 – Jörg Sommer, social scientist and Director of the Berlin Institute for Participation

12 Pillars of Participation
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